Meeting notes, papers and a pen arranged for product questions.

FAQ

Questions CSP teams ask before they introduce Boardmate.

Boardmate questions for corporate service providers, fund administrators, directors, board support teams, investment manager clients, and procurement reviewers.

01 What does Boardmate do?

It turns transcripts, board packs, notes, and reviewer feedback into formal minutes.

02 How are Lite and Companion different?

Lite clears backlogs. Companion carries agendas, packs, actions, approvals, and meeting history.

03 Who controls changes?

Reviewers comment on the draft. The chair or delegated owner decides what changes the minutes.

01

For CSP leadership

The commercial case starts with repeat work: source checking, first drafts, reviewer chases, redrafting, approval packages, and follow-up across many funds. Lite proves the minutes workflow first; Companion carries the same control into the live board cycle.

  • Margin improves when repeated drafting and review work becomes more repeatable.
  • Senior staff can focus on judgement, exceptions, client wording, and approval readiness.
  • Client confidence improves when meeting history, open actions, and annual task status are easier to show.
03

For investment manager clients

An investment manager usually wants confidence that fund governance is current. Companion helps a CSP show meeting history, approved minutes, open actions, service provider inputs, approval status, and annual task position without reconstructing the answer from email.

Proof

Approved minutes, review history, exports, actions, and annual task status.

Relationship

The CSP can answer governance status questions faster and with a clearer record.

Expansion

Clean governance operations help support the case for more client work.

04

For evaluation and procurement

A first evaluation can use five to ten representative meetings after confidentiality, access, retention, and data-handling questions are settled. Procurement can review the public security pages first, then request current private detail before real files move.

Sample

Ordinary, complex, short or adjourned, and imperfect meetings.

Review

Private reviewer links, passage comments, uploads, confirmations, and chair decisions.

Output

DOCX, PDF, action items, and audit history checked together.

Questions

Evaluation

Can Boardmate be evaluated with a small batch?

Yes. Five to ten representative meetings is usually enough to test ordinary drafting, a complex meeting, a short or adjourned meeting, source gaps, reviewer behaviour, and house style.

What source material belongs in the first sample?

A CSV meeting list, recordings or transcripts, board packs, support notes, prior approved minutes, known exceptions, separate report files, and the person who decides which reviewer feedback changes the draft.

What should the team compare against?

Compare Boardmate against the real current process: source collection, first drafting, email chasing, scattered responses, manual redrafting, chair approval, DOCX handling, PDF circulation, actions, filing, and carry-forward.